Privacy Policy

At FurrPop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Contact information: name, email address, phone number

  • Payment information: billing details, payment method (processed securely via third-party payment gateways)

  • Shipping information: delivery address, order history

  • Website usage data: IP address, browser type, pages visited, device information

All information is collected voluntarily and used solely for the purposes described below.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders

  • Communicate order status and updates

  • Improve our website and customer experience

  • Send marketing communications if you opt in

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your shopping experience.

  • Cookies may track site preferences, cart contents, and website analytics

  • You can disable cookies in your browser settings, but some site features may not work properly

4. Data Security

We take your privacy seriously and implement appropriate security measures:

  • All card payments are processed via PCI-compliant payment gateways

  • Personal information is stored securely and access is restricted to authorized personnel

  • No payment card information is stored on our servers

5. Sharing Your Information

We may share your information only in the following situations:

  • With service providers assisting with order fulfillment, shipping, or payments

  • When required by law or to protect our rights

We do not sell or trade your personal information.

6. Your Rights

You have the right to:

  • Access and correct your personal information

  • Request deletion of your personal data

  • Opt out of marketing emails at any time

To exercise these rights, contact us at: support@furrpop.com

7. Children’s Privacy

FurrPop does not knowingly collect personal information from children under 13. If you believe we have, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Hong Kong Yang Zheng Huai International Limited
ROOM B-3, 25/F, Tower 2
188 Canton Road, Victoria Towers
Tsim Sha Tsui, KL, Hong Kong

Email: support@furrpop.com

✅ This Privacy Policy is:

  • AXON-compliant: neutral, professional, no medical or behavioral claims

  • Transparent: covers all core privacy practices

  • Suitable for Shopify stores and multi-category e-commerce